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  #1  
Vieux 12/04/2006, 14h51
 
Date d'inscription: février 2006
Messages: 39
Par défaut Consulate General in NY

Consulate General in NY

Dear bladis
I am having enormous difficulties trying to reach our Consulate General in NY. NOBODY seems to be answering the phone, at anytime, not even an operator that'd normally answer general questions. I called the embassy in DC to inquire within, and a lady informed that I HAVE TO TRY CALLING THEM ALL DAY, EVERY 15 MINUTES. I could not beleive what I've heard. I don't understand what level and quality of service our consulate is providing us. What if it was an emergency call?!!

Who is in charge of all this? Who can help? How can we get these guys to provide the highest quality of service?!!

Thank you for your immediate attention to this matter.
Best Regards,
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  #2  
Vieux 12/04/2006, 14h58
Avatar de nadeen
 
Date d'inscription: octobre 2005
Âge: 27
Messages: 1 566
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Hi Faridios

Don't you have the Dutch citizenship ?
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  #3  
Vieux 12/04/2006, 15h06
Avatar de nadeen
 
Date d'inscription: octobre 2005
Âge: 27
Messages: 1 566
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if it is the case, just give up the Moroccan administration

we all know how they "work"

go to the consulalte of the Netherlands
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  #4  
Vieux 12/04/2006, 15h21
Avatar de Radoudou
 
Date d'inscription: février 2006
Âge: 29
Messages: 19 840
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Citation:
Envoyé par faridios
Consulate General in NY

Dear bladis
I am having enormous difficulties trying to reach our Consulate General in NY. NOBODY seems to be answering the phone, at anytime, not even an operator that'd normally answer general questions. I called the embassy in DC to inquire within, and a lady informed that I HAVE TO TRY CALLING THEM ALL DAY, EVERY 15 MINUTES. I could not beleive what I've heard. I don't understand what level and quality of service our consulate is providing us. What if it was an emergency call?!!

Who is in charge of all this? Who can help? How can we get these guys to provide the highest quality of service?!!

Thank you for your immediate attention to this matter.
Best Regards,
hi what do you need exactly?
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  #5  
Vieux 13/04/2006, 00h00
Avatar de meagain  
Date d'inscription: juillet 2005
Messages: 56
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Citation:
Envoyé par faridios
Consulate General in NY

Dear bladis
I am having enormous difficulties trying to reach our Consulate General in NY. NOBODY seems to be answering the phone, at anytime, not even an operator that'd normally answer general questions. I called the embassy in DC to inquire within, and a lady informed that I HAVE TO TRY CALLING THEM ALL DAY, EVERY 15 MINUTES. I could not beleive what I've heard. I don't understand what level and quality of service our consulate is providing us. What if it was an emergency call?!!

Who is in charge of all this? Who can help? How can we get these guys to provide the highest quality of service?!!

Thank you for your immediate attention to this matter.
Best Regards,

Sorry to hear that, but here in Montreal, Canada, the consulate is providing us a really great service. I was really impressed when I went there for the very first time in 1997. The fact of the matter is I went back there a few years later and I found that the service quality ain't changed at all, even during Ramadan's time.

Dernière modification par meagain ; 13/04/2006 à 04h06.
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  #6  
Vieux 22/04/2006, 02h01
Avatar de mamine75
 
Date d'inscription: mai 2004
Messages: 591
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Citation:
Envoyé par faridios
Consulate General in NY

Dear bladis
I am having enormous difficulties trying to reach our Consulate General in NY. NOBODY seems to be answering the phone, at anytime, not even an operator that'd normally answer general questions. I called the embassy in DC to inquire within, and a lady informed that I HAVE TO TRY CALLING THEM ALL DAY, EVERY 15 MINUTES. I could not beleive what I've heard. I don't understand what level and quality of service our consulate is providing us. What if it was an emergency call?!!

Who is in charge of all this? Who can help? How can we get these guys to provide the highest quality of service?!!

Thank you for your immediate attention to this matter.
Best Regards,
have you visited their website maybe you can find what you are looking for

http://www.moroccanconsulate.com/

good luck
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  #7  
Vieux 22/04/2006, 15h44
Avatar de Horizons
 
Date d'inscription: décembre 2004
Messages: 15 078
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Citation:
Envoyé par faridios
Consulate General in NY

Dear bladis
I am having enormous difficulties trying to reach our Consulate General in NY. NOBODY seems to be answering the phone, at anytime, not even an operator that'd normally answer general questions. I called the embassy in DC to inquire within, and a lady informed that I HAVE TO TRY CALLING THEM ALL DAY, EVERY 15 MINUTES. I could not beleive what I've heard. I don't understand what level and quality of service our consulate is providing us. What if it was an emergency call?!!

Who is in charge of all this? Who can help? How can we get these guys to provide the highest quality of service?!!

Thank you for your immediate attention to this matter.
Best Regards,
I had the same problem with the moroccan ambassy in Canada, the best thing to do is to start calling at 8:30 A.M. (NY time). Phones are not busy normally at that time.
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